[Recalled] Sprinter — The eCall emergency call service may not work, because of a production error | EU Safety Gate 2021-11-19
This is an official product-safety recall record. Below are the verified details from the issuing authority, in plain language.
Recall details
| Product | Sprinter |
|---|---|
| Brand / manufacturer | Mercedes- Benz |
| Category | Motor vehicles |
| Issuing authority | RAPEX |
| Reference | INFO/00165/21 |
| Country of notice | Germany |
| Risk level | Other types of alerts |
| Hazard type | Injuries |
| Notice date | 19 November 2021 |
Why it was recalled
According to the RAPEX notice, the identified hazard is: The eCall emergency call service may not work, because of a production error. As a result, in the event of an accident it would not be possible to direct emergency services to the vehicle, which could increase the impact of the accident.
This Other types of alerts recall concerns Motor vehicles products distributed in Germany and was recorded by RAPEX. Recalls in this category are published so that owners, retailers, and importers can identify affected units and act quickly.
What to do if you own this product
Review the official notice to confirm whether your unit is affected.
Read the full official notice →
Related recalls from Mercedes- Benz
This page indexes a public government recall notice for reference. We do not sell or verify this product; always confirm the current status on the authority's official site.