[Recalled] Patient Information Center iX, Product Code 866386, and Patient Information Center iX Expand, Product Code 866390, Software Revision 4.0.1 — During extended operation of the MX40 with the PIC iX, the DHCP (Dynamic Host C… | FDA 2
Regulators flagged this product in an official safety action. Here is what the notice says and what it means for owners.
Recall details
| Product | Patient Information Center iX, Product Code 866386, and Patient Information Center iX Expand, Product Code 866390, Software Revision 4.0.1 |
|---|---|
| Brand / manufacturer | Philips North America |
| Category | device |
| Issuing authority | FDA_DEVICE |
| Reference | Z-0035-2025 |
| Country of notice | United States |
| Risk level | Class II |
| Hazard type | recall |
| Notice date | 19 April 2023 |
| EAN / barcode | 00884838104594 |
Why it was recalled
According to the FDA_DEVICE notice, the identified hazard is: During extended operation of the MX40 with the PIC iX, the DHCP (Dynamic Host Configuration Protocol) lease can expire on the MX40. If the DHCP lease expires while the device is offline, upon reconnecting with the PIC iX, a new IP address will be assigned to the MX40. The PIC iX will not recognize the new IP address after reconnecting and therefore the expecting settings sync fails.
This Class II recall concerns device products distributed in United States and was recorded by FDA_DEVICE. Recalls in this category are published so that owners, retailers, and importers can identify affected units and act quickly.
What to do if you own this product
Check whether your unit is affected and follow the authority's guidance before further use.
Read the full official notice →
Related recalls from Philips North America
This page indexes a public government recall notice for reference. We do not sell or verify this product; always confirm the current status on the authority's official site.