[Recalled] E-Class — The navigation software may be faulty, storing the wrong location of the vehicle | EU Safety Gate 2018-08-17

Authorities recorded a safety problem with this product. The details below come directly from the government recall notice.

Recall details

Why it was recalled

According to the EU Safety Gate (RAPEX) notice, the identified hazard is: The navigation software may be faulty, storing the wrong location of the vehicle. As a result, when the emergency call system (eCall) is used, the location communicated to the emergency centre might not correspond to the actual vehicle location. In such cases, emergency services could not be directed to the vehicle.

This Serious risk recall concerns Motor vehicles products distributed in Germany and was recorded by EU Safety Gate (RAPEX). Recalls in this category are published so that owners, retailers, and importers can identify affected units and act quickly.

What to do if you own this product

Stop using the product immediately and follow the authority's remedy (return, repair, or disposal).

Read the full official notice →

Related recalls from Mercedes-Benz

• G-Klasse — Serious risk
• Actros, eActros — Serious risk
• EQA-Class, EQB-Class — Serious risk
• CLA-Klasse — Serious risk
• CLA-Class — Serious risk
• CLA-Klasse — Serious risk

This page indexes a public government recall notice for reference. We do not sell or verify this product; always confirm the current status on the authority's official site.