Product Wiki · Recalls · UK DVSA (vehicle recalls)

Recall R/2025/289 — FORD Tourneo Custom — 25S58 – Transit Custom PHEV and Explorer PHEV – Software update

UK DVSA (vehicle recalls) · United Kingdom · 2025-07-29 · Safety recall

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Agency
UK DVSA (vehicle recalls)
Recall identifier
R/2025/289
Date of alert
2025-07-29
Country / jurisdiction
United Kingdom
Risk level
Safety recall
Risk type
recall
Brand
FORD
Product category
vehicle
Product type
vehicle
Reported risk: On affected vehicles the remedy software for a previous recall may not have been installed correctly. In the event of a high voltage battery cell internal short customers may experience a battery power off resulting in a loss of motive power with coasting and battery thermal venting potentially resulting in a vehicle fire. Remedy: Update the Battery Energy Control Module software. If a high voltage battery cell capacity anomaly is detected replace the high voltage battery pack.
Primary source: https://www.check-vehicle-recalls.service.gov.uk/recall-type/vehicle/make/FORD/m

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

ProductGuru indexes recall and safety-alert records from ~30 public agency registries. We are not lawyers, regulators or product-safety consultants. This page restates what the named agency published; consult the primary source above (or qualified counsel in your jurisdiction) before any commercial, medical or safety decision.