Reported risk: Issue:
On certain vehicles, the recall repairs completed by a Ford dealer during recall 19C03 (Transport Canada recall no. 2019-064) may not have been done correctly. As a result, a second repair is required.
On certain vehicles, a software problem could cause the instrument panel cluster screen not to display when the vehicle is started. As a result, you may not be able to see certain information about the vehicle, including the gear selection, speedometer, warning lights and malfunction tell-tales.
Safety Risk:
Warnings, gauges, gear selection and tell-tales indicators that don't display could increase the risk of a crash.
Corrective Actions:
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the instrument panel cluster software.
Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.
ProductGuru indexes recall and safety-alert records from ~30 public agency registries. We are not lawyers, regulators or product-safety consultants. This page restates what the named agency published; consult the primary source above (or qualified counsel in your jurisdiction) before any commercial, medical or safety decision.