Reported risk: Issue:
On certain vehicles, an over-the-air software update for the telematics box module could cause the hybrid control processor to reset while driving. If this happens, there could be a loss of power to the wheels.
Note: This recall only affects plug-in hybrid (PHEV) models.
Safety Risk:
A loss of power to the wheels could increase the risk of a crash.
Corrective Actions:
To reduce the safety risk, FCA Canada has released an over-the air software update. FCA Canada will notify owners in writing. The final corrective actions for this recall are under development.
Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.
ProductGuru indexes recall and safety-alert records from ~30 public agency registries. We are not lawyers, regulators or product-safety consultants. This page restates what the named agency published; consult the primary source above (or qualified counsel in your jurisdiction) before any commercial, medical or safety decision.