Reported risk: Issue:
On certain vehicles, the air conditioning drain hose might be installed incorrectly. This could allow water to leak inside the vehicle. If this happens, electrical components could short circuit. This could affect different parts, such as the door locks and emergency call (eCall) system. It could also result in reduced engine power or cause the vehicle not to start.
Note: If this issue is present in your vehicle, you might notice wet carpets in the driver or passenger footwell and fogged windows. This is an expansion of Transport Canada Recall 2021-247.
Safety Risk:
A loss of engine power could increase the risk of a crash. If the doors cannot be unlocked in an emergency situation, it may be difficult to exit the vehicle.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect how the air conditioning hose is installed and correct it, if necessary. Mercedes-Benz recommends that you should not use the air conditioning until the vehicle is inspected.
Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.
ProductGuru indexes recall and safety-alert records from ~30 public agency registries. We are not lawyers, regulators or product-safety consultants. This page restates what the named agency published; consult the primary source above (or qualified counsel in your jurisdiction) before any commercial, medical or safety decision.