Product Wiki · Recalls · Health Canada Consumer Product Safety

SOLSTICE S85 and JACUZZI JA85/JAP85 pool heat pumps — recall 77930

Health Canada Consumer Product Safety · Canada · 2025-08-21

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Agency
Health Canada Consumer Product Safety
Recall identifier
77930
Date of alert
2025-08-21
Country / jurisdiction
Canada
Risk type
recall
Product category
Household items
Product type
Consumer product safety
Reported risk: The heat pump may overheat posing a risk of fire in certain weather conditions when the water temperature is set above 90°F (32°C). As of July 22, 2025, the company has received 5 reports of thermal events in Canada, and no reports of injuries.
What you should do

Consumers should register their affected heat pump through the following website: https://avisqualite.ca/en/ to arrange for installation of a replacement part.  Pending repair, consumers should maintain the water in their pool to a temperature that is below 90°F (32°C).For more information, consumers can visit https://avisqualite.ca/en/.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Primary source: https://recalls-rappels.canada.ca/en/alert-recall/solstice-s85-and-jacuzzi-ja85j

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

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