Product Wiki · Recalls · Health Canada Consumer Product Safety

Prestige Solo, Prestige Excellence, and Aerco Esteem Condensing Gas… — recall 77029

Health Canada Consumer Product Safety · Canada · 2025-02-27

As described by Health Canada Consumer Product Safety: Prestige Solo, Prestige Excellence, and Aerco Esteem Condensing Gas Boilers

Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked above. No AI-generated text appears on this page. How we use AI →
Agency
Health Canada Consumer Product Safety
Recall identifier
77029
Date of alert
2025-02-27
Country / jurisdiction
Canada
Risk type
recall
Product category
Appliances
Product type
Consumer product safety
Reported risk: The boilers can release carbon monoxide (CO) due to delayed ignitions or component damage, posing a risk of serious injury or death. As of February 21, 2025, the company has received no reports of CO leaks in Canada, and no reports of injuries nor death. In the United States, the company has received 25 reports of CO leaks from the recalled boilers and 2 reports of death due to CO poisoning associated with the recalled boilers.
What you should do

Consumers should immediately contact Triangle Tube to schedule a free boiler inspection and if applicable, free installation of a new boiler ignition system. Consumers who continue using the recalled boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.For more information, consumers can contact Triangle Tube by telephone at 1-877-574-5036 from 8:00 a.m. to 5:00 p.m. ET, Monday through Friday, by email at [email protected], or visit the company website at https://triangletube.com/products/product-recall/ or at www.triangletube.com and click on “PRODUCT RECALL” at the bottom of the page for more information.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Triangle Tube.Please note that the Canada Consumer Product Safety Act pr

Primary source: https://recalls-rappels.canada.ca/en/alert-recall/prestige-solo-prestige-excelle

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

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