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woom OFF, OFF AIR and ORIGINAL bicycles recalled due to fall hazard — recall 76620

Health Canada Consumer Product Safety · Canada · 2024-12-03

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Agency
Health Canada Consumer Product Safety
Recall identifier
76620
Date of alert
2024-12-03
Country / jurisdiction
Canada
Risk type
recall
Product category
Sports and fitness
Product type
Consumer product safety
Reported risk: The crank can break due to fatigue fractures causing the rider to lose control, posing fall and crash hazards. As of November 18, 2024, the company has received no reports of incidents or injuries in Canada.
What you should do

Consumers should immediately stop using the recalled products and contact the company for a replacement/repair kit.For more information, consumers can contact woom Bikes USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at [email protected] or visit the website at  https://faq.us.woombikes.com/category/88-recall-notice or www.woom.com/en_US/ and click on “Safety and Recalls” at the bottom of the page to register for the recall using the online crank checker tool. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more informa

Primary source: https://recalls-rappels.canada.ca/en/alert-recall/woom-air-and-original-bicycles

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

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