Product Wiki · Recalls · Health Canada Consumer Product Safety

Air exchangers sold under various brand names — recall 76430

Health Canada Consumer Product Safety · Canada · 2024-11-27

Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked above. No AI-generated text appears on this page. How we use AI →
Agency
Health Canada Consumer Product Safety
Recall identifier
76430
Date of alert
2024-11-27
Country / jurisdiction
Canada
Risk type
recall
Product category
Tools and accessories
Product type
Consumer product safety
Reported risk: A safety device on the equipment designed to shut off the power supply in the event of overheating may not work, thus posing a fire hazard. Update: As of October 11, 2024, the company has received over 32 reports related to these air exchangers in Canada, and no reports of injuries.
What you should do

Consumers who own a unit covered by the recall and who have not received the current limiting-adapter device should immediately turn off the air exchanger.  Consumers should apply online to the Safety Upgrade Program by clicking on the following link in English, Safety Upgrade Program  in French, Programme d'amélioration de la sécurité (PAS). Venmar will either send consumers a current-limiting adapter device free of charge or, for certain air exchanger models, arrange to send a technician to upgrade the equipment in question, at no cost. The current limiter does not extend the useful life of the product and will not prevent a product from breaking down. This is a second level of protection to ensure that an overheated motor does not cause a fire. When an air exchanger reaches the end of its useful life, it is normal that its motor overheats, makes noise and emits smoke. The function of the integrated safety device and the current limiter is to shut off the power supply

Primary source: https://recalls-rappels.canada.ca/en/alert-recall/update-air-exchangers-sold-und

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

Related

ProductGuru indexes recall and safety-alert records from ~30 public agency registries. We are not lawyers, regulators or product-safety consultants. This page restates what the named agency published; consult the primary source above (or qualified counsel in your jurisdiction) before any commercial, medical or safety decision.