Health Canada — Medical Devices · Canada · 2024-10-09 · Type II
🏛Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked above. No AI-generated text appears on this page. How we use AI →
Reported risk: The lithium-ion battery used in the DM3 is susceptible to failure and overheating when used beyond its recommended lifetime or otherwise damaged. This is due to a short in the battery with indeterminant cause, but likely attributed to use beyond service life, overcharging, or damage to the battery. Batteries known to be older than two years or batteries that are no longer holding a charge should be replaced. Damaged batteries must be replaced immediately. Recall Start Date: September 27, 2024
Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.
ProductGuru indexes recall and safety-alert records from ~30 public agency registries. We are not lawyers, regulators or product-safety consultants. This page restates what the named agency published; consult the primary source above (or qualified counsel in your jurisdiction) before any commercial, medical or safety decision.