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Anker 321 Power Banks (PowerCore 5K) — recall 75772

Health Canada Consumer Product Safety · Canada · 2024-07-05

Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked above. No AI-generated text appears on this page. How we use AI →
Agency
Health Canada Consumer Product Safety
Recall identifier
75772
Date of alert
2024-07-05
Country / jurisdiction
Canada
Risk type
recall
Product category
Electronics
Product type
Consumer product safety
Reported risk: The lithium-ion batteries used in the A1112011 Anker 321 Power Banks (PowerCore 5K, Black) may overheat due to a manufacturing defect, potentially causing melting of plastic components, smoke, and posing a potential fire hazard. As of June 14, 2024, the company has received no reports of incidents or injuries in Canada.
What you should do

Consumers should immediately stop using the recalled product and safely dispose of them in a way that they cannot be used again. Contact your municipality for instructions on how to safely transport and dispose of lithium-ion batteries. Batteries are considered hazardous waste. Do not place them in household garbage.  For users verified to be part of the recall batch, Anker will send a new power bank free of charge.For more information, consumers can contact Anker by telephone at 1-800-988-7973, from 6AM – 5PM Pacific Time, Monday to Friday, by email at [email protected] with “Anker 321 Power Bank Recall” in the subject line, or visit the company website https://us.anker.com/pages/contact and https://www.anker.com/ca/a1112-recallPlease note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this

Primary source: https://recalls-rappels.canada.ca/en/alert-recall/anker-321-power-banks-powercor

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

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