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Delta Cycle Stem Raisers — recall 75362

Health Canada Consumer Product Safety · Canada · 2024-04-11

Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked above. No AI-generated text appears on this page. How we use AI →
Agency
Health Canada Consumer Product Safety
Recall identifier
75362
Date of alert
2024-04-11
Country / jurisdiction
Canada
Risk type
recall
Product category
Sports and fitness
Product type
Consumer product safety
Reported risk: The products have the incorrect torque specification listed on the packaging. The correct torque should be 20 nm. A consumer may not tighten the raiser to the correct torque and the handlebar could rotate creating a risk of injury from a crash hazard. As of March 26, 2024, the company has received no reports of incidents or injuries in Canada or the United States.
What you should do

Consumers should immediately stop using the recalled stem raisers and bring the product to a local bike shop to ensure the correct torque is applied.For more information, consumers can contact Delta Cycle by telephone at 800-474-6615, Extension 2, from 9 a.m. to 5 p.m. EDT, Monday through Friday, by email at [email protected] or visit the company website and click on Stem Recall at the bottom of the page for the more information.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Delta Cycles.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls we

Primary source: https://recalls-rappels.canada.ca/en/alert-recall/delta-cycle-stem-raisers-recal

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

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