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SRAM 12-speed Shift Brake Levers — recall 74965

Health Canada Consumer Product Safety · Canada · 2024-02-01

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Agency
Health Canada Consumer Product Safety
Recall identifier
74965
Date of alert
2024-02-01
Country / jurisdiction
Canada
Risk type
recall
Product category
Sports and fitness
Product type
Consumer product safety
Reported risk: A rider uses the brake lever to activate the braking system to slow or stop the bicycle. Excess thread lock compound applied to the lever body fixing bolt may result in the clamp bolt not being adequately tightened despite reaching recommended bolt torque. As a result, the clamp bolt on the brake lever can come loose, posing a fall hazard to the rider. As of January 24, 2024, the company has received no reports of incidents or injuries in Canada, or in the United States.
What you should do

Consumers should immediately stop using the recalled SRAM shift brake levers and inspect their levers for tightness. If the shift brake lever rotates or is loose, the consumer should contact an authorized SRAM dealer for a  free brake installation inspection. If the brake installation is loose at the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer. For more information, consumers can contact SRAM Service Canada ULC by telephone at 604-990-7070, from 9 am to 5 pm PST, Monday through Friday, or visit the company website at: https://www.sram.com/en/service/recalls. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and SRAM, LLC.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this produ

Primary source: https://recalls-rappels.canada.ca/en/alert-recall/sram-12-speed-shift-brake-leve

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

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