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Bugaboo Dragonfly Stroller seat — recall 74704

Health Canada Consumer Product Safety · Canada · 2023-12-07

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Agency
Health Canada Consumer Product Safety
Recall identifier
74704
Date of alert
2023-12-07
Country / jurisdiction
Canada
Risk type
recall
Product category
Other
Product type
Consumer product safety
Reported risk: When the Bugaboo Dragonfly Stroller is unfolded with the seat in "parent-facing" position and the backrest of the seat is unfolded directly into a horizontal position, rather than the fully upright position the seat backrest will not be properly secured and may move past its intended stopping point, presenting an injury risk to an unharnessed child. As of December 5, 2023, the company has received no reports or injuries in Canada. Bugaboo has been advised of 7 reports from consumers in South Korea and 1 report from a consumer in the United States that the backrest of the seat has moved past its intended stopping point when children were placed in the seat. No injuries were reported.
What you should do

Consumers should immediately stop using the recalled seat of the Bugaboo Dragonfly Stroller and contact Bugaboo to make arrangements to return the seat to Bugaboo and receive a replacement. For more information, consumers can contact Bugaboo by telephone toll-free at 1-800-460-2922 from 7 a.m to 4 p.m. PT, Monday through Thursday and 7 a.m. to 1 p.m. PT Friday, by email at [email protected] or visit the company website.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Bugaboo North America Inc.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls

Primary source: https://recalls-rappels.canada.ca/en/alert-recall/bugaboo-dragonfly-stroller-sea

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

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