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Russound MCA-88 Multizone Controller Amplifier — recall 74379

Health Canada Consumer Product Safety · Canada · 2023-10-05

Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked above. No AI-generated text appears on this page. How we use AI →
Agency
Health Canada Consumer Product Safety
Recall identifier
74379
Date of alert
2023-10-05
Country / jurisdiction
Canada
Risk type
recall
Product category
Electronics
Product type
Consumer product safety
Reported risk: The internal circuit board components can overheat, posing a potential fire hazard. As of October 3, 2023, the company has received 3 reports of incidents in Canada. In the United States, the company has received 13 reports of smoking, charring or thermal damage to the unit itself. The company has not received any reports of injuries in Canada or the United States.
What you should do

Consumers should immediately stop using the recalled product and contact Russound for a free replacement unit to be installed at no cost by a certified professional installer.For more information, consumers can contact Russound at 1-800-638-8055 from 9:00 a.m. to 5:00 p.m. ET, Monday through Friday, by email at [email protected] or online at https://russound.com/MCA88 or https://russound.com and click on “Product Recalls” for more information. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Russound.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls websi

Primary source: https://recalls-rappels.canada.ca/en/alert-recall/russound-mca-88-multizone-cont

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

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