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woom ORIGINAL Bikes (2018-2021 models. Sizes 1, 1+, 2, 3, 4, 5, 6.) — recall 73903

Health Canada Consumer Product Safety · Canada · 2023-07-06

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Agency
Health Canada Consumer Product Safety
Recall identifier
73903
Date of alert
2023-07-06
Country / jurisdiction
Canada
Risk type
recall
Product category
Sports and fitness
Product type
Consumer product safety
Reported risk: The stem and handlebar on the bikes can detach and cause riders to lose control, posing a fall hazard. As of June 21, 2023, the company has received no reports of incident or injury in Canada. In the United States, the company has received 77 reports of incidents, including 19 reports of injury such as bruising, cuts or abrasions.
What you should do

Consumers should immediately stop using the recalled products and contact woom Bikes USA for a repair kit.For more information, consumers can contact woom Bikes USA by telephone at 1-855-966-6872 between 8 am to 5 pm CT, Monday through Friday, by email at [email protected] or visit the company website. Consumers may also use the woom Online Stem Checker to check if their bike is affected.Joint recall with Health Canada, the United States Consumer Product Safety Commission  and woom Bikes USA.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more informat

Primary source: https://recalls-rappels.canada.ca/en/alert-recall/woom-original-bikes-recalled-d

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

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