Product Wiki · Recalls · Health Canada — Medical Devices

Pushtracker E2 & E3 Utilized With Smartdrive MX2+ Power Assist Device — recall 73692

Health Canada — Medical Devices · Canada · 2023-05-19 · Type II

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Agency
Health Canada — Medical Devices
Recall identifier
73692
Date of alert
2023-05-19
Country / jurisdiction
Canada
Risk level
Type II
Risk type
recall
Product category
Physical medicine
Product type
Medical devices
Reported risk: Through design and development work, Max Mobility has identified a software issue with the application. When multiple processes are running on the watch's central processing unit, the application may crash unexpectedly. If this happens, the motor on the power assist device continues to run and the user may not be able to stop the device using tap gestures. Recall start date: May 2, 2023
Primary source: https://recalls-rappels.canada.ca/en/alert-recall/pushtracker-e2-e3-utilized-sma

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