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Indigo Branded Papa Bear and Mama Bear Ceramic Mugs — recall 72207

Health Canada Consumer Product Safety · Canada · 2022-11-23

Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked above. No AI-generated text appears on this page. How we use AI →
Agency
Health Canada Consumer Product Safety
Recall identifier
72207
Date of alert
2022-11-23
Country / jurisdiction
Canada
Risk type
recall
Product category
Household items
Product type
Consumer product safety
Reported risk: Mugs may crack or break when filled with hot liquid, posing a burn and laceration hazard s to users. As of September 27 , 2022, the company has received eight incident reports in Canada of the mug cracking while in use, and no reports of injuries. In the United States, the company has received no incident reports or injuries.
What you should do

Consumers should immediately stop using the recalled mugs and return them to an Indigo store for a full refund.For more information, consumers can contact Indigo’s customer service by telephone toll-free at 1-833-463-4461 Monday-Friday from 8:00am-9:00pm ET, Saturday-Sunday from 10am-6pm ET, by email at [email protected] or by visiting the website Indigo RecallsJoint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Indigo Inc.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer pro

Primary source: https://recalls-rappels.canada.ca/en/alert-recall/indigo-branded-papa-bear-and-m

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

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