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Amazon Basics High Back Executive Desk Chairs — recall 72056

Health Canada Consumer Product Safety · Canada · 2022-10-27

Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked above. No AI-generated text appears on this page. How we use AI →
Agency
Health Canada Consumer Product Safety
Recall identifier
72056
Date of alert
2022-10-27
Country / jurisdiction
Canada
Risk type
recall
Product category
Furniture and furnishings
Product type
Consumer product safety
Reported risk: The legs of the chairs can break, posing a fall hazard. As of October 7, 2022, the company has received 42 reports of incidents related to chair breakage in Canada, including 2 reports of falls and no report of injuries. In the Unites States, the company has received 13 reports of incidents related to chair leg breakages and 1 report of a minor shoulder injury.
What you should do

Consumers should immediately stop using the recalled product and contact Amazon for a refund. Affected products contain a horizontal piece of plastic on the bottom of the caster bracket. Consumers will be asked to identify whether their product is within the scope of the recall, and if so, consumers should stop use of the product immediately and upload a photograph of the chair leg base for a refund. Once consumers upload the photograph and certify their disposal of the affected product at https://www.amazonexecutivechairrecall.expertinquiry.com, Amazon will apply an Amazon gift card or a credit to a valid payment method in the consumer’s Amazon wallet. Consumers can view their available balance and activity at https://www.amazon.com/gp/css/gc/balance. For more information, consumers can contact Amazon toll free at 1-888-871-7108 from 8 a.m. to 5 p.m. ET Monday through Friday or through the recall website. Please note that the Canada Consumer Product Safety Act prohibits recalled produ

Primary source: https://recalls-rappels.canada.ca/en/alert-recall/amazon-basics-high-back-execut

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

Related

ProductGuru indexes recall and safety-alert records from ~30 public agency registries. We are not lawyers, regulators or product-safety consultants. This page restates what the named agency published; consult the primary source above (or qualified counsel in your jurisdiction) before any commercial, medical or safety decision.