Product Wiki · Recalls · Health Canada Consumer Product Safety

myCharge Razor Xtreme PD powerbank — recall 63658

Health Canada Consumer Product Safety · Canada · 2021-11-29

Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked above. No AI-generated text appears on this page. How we use AI →
Agency
Health Canada Consumer Product Safety
Recall identifier
63658
Date of alert
2021-11-29
Country / jurisdiction
Canada
Risk type
recall
Product category
Electronics
Product type
Consumer product safety
Reported risk: The powerbank's lithium-ion battery can overheat and ignite, posing fire and burn hazards. As of November 19, 2021, the company has received 1 report of property damage in Canada, and no reports of injuries.
What you should do

Consumers should immediately stop using the affected products and contact myCharge to arrange for a refund and the return of the powerbank.For more information, consumers may contact myCharge by telephone at 1-888-251-2026, or by e-mail, or by visiting the company’s website.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Primary source: https://recalls-rappels.canada.ca/en/alert-recall/mycharge-razor-xtreme-pd-power

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

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