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All removable foam facial interfaces for the Oculus Quest 2 Virtual… — recall 62625

Health Canada Consumer Product Safety · Canada · 2021-07-27

As described by Health Canada Consumer Product Safety: All removable foam facial interfaces for the Oculus Quest 2 Virtual Reality headset.

Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked above. No AI-generated text appears on this page. How we use AI →
Agency
Health Canada Consumer Product Safety
Recall identifier
62625
Date of alert
2021-07-27
Country / jurisdiction
Canada
Risk type
recall
Product category
Electronics
Product type
Consumer product safety
Reported risk: The foam facial interface may cause skin irritation to the consumer that includes rashes, swelling, burning, itching, hives, and bumps. As of July 16, 2021 the company has received 758 reports of skin reactions in Canada and 5,716 reports of skin reactions in the United States.
What you should do

Consumers who experience a skin irritation or reaction should immediately stop using the affected product, and all consumers should contact Facebook Technologies to receive a free silicone cover. Facebook Technologies is contacting all Quest 2 users directly as well.For more information, consumers can contact Facebook Technologies online at https://www.oculus.com/quest-2/removable-facial-interface-alert or by telephone toll-free at 1-877-960-0889 24 hours per day, seven days per week.Consumers may view the release by the US CPSC on the Commission's website (US CPSC to provide link).Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall

Primary source: https://recalls-rappels.canada.ca/en/alert-recall/removable-foam-facial-interfac

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

Related

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