Product Wiki · Recalls · Health Canada Consumer Product Safety

Dettson Electronic Hydra Revolution Boiler of 24 kW, 27 kW and 29 kW… — recall 62257

Health Canada Consumer Product Safety · Canada · 2024-05-30

As described by Health Canada Consumer Product Safety: Dettson Electronic Hydra Revolution Boiler of 24 kW, 27 kW and 29 kW recalled due to fire hazard

Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked above. No AI-generated text appears on this page. How we use AI →
Agency
Health Canada Consumer Product Safety
Recall identifier
62257
Date of alert
2024-05-30
Country / jurisdiction
Canada
Risk type
recall
Product category
Household items
Product type
Consumer product safety
Reported risk: In the event that the appliance is improperly connected, a failure of the power board could cause a short circuit resulting in a fire hazard. Update on incidents reported: As of May 16, 2024, the company has received 1 report of a fire causing damage to the immediate surroundings of the boiler and 4 reports indicating no damage. No injuries have been reported to the company.
What you should do

Update: Consumers should immediately stop using the recalled product and contact their installer. The installer must remove the material safety data sheet from the older model, take a photo of the material safety data sheet and send it to Les Industries Dettson Inc., by e-mail at [email protected]. The installer must contact Les Industries Dettson Inc., Technical Support, and provide the consumer's full name and address.Based on a normal lifespan of 20 years, compensation will be allocated directly to the consumer depending on the age of the product (based on the date of installation).For more information, consumers can contact Les Industries Dettson Inc. by telephone at 819-346-8493 / 1-800-567-2733, from 8 a.m. to 12 p.m. – 1 p.m. to 5 p.m. EST, from Monday to Friday, or by email at [email protected] note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind

Primary source: https://recalls-rappels.canada.ca/en/alert-recall/update-dettson-electronic-hydr

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

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