Health Canada — Medical Devices · Canada · 2019-06-21 · Type II
As described by Health Canada — Medical Devices: Artis Zeego Multi-Axis, Zee Floor, Zee Ceiling, Zee Biplane, and Artis Q (2019-06-06)
🏛Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked above. No AI-generated text appears on this page. How we use AI →
Reported risk: Siemens is notifying customers of a potential hardware error on specific systems in conjunction with the DCS Extended monitor suspension system from a specific production batch. On the DCS Extended display suspension system, the potential exists for individual screws of the screwed connection joining the pivot bearing to the ceiling-mounted support to work loose or snap off. The problem occurs sporadically and is dependent on the frequency of use of the monitor suspension system. If one or two screws have worked loose or snapped off, the DCS Extended assumes a slanted position, which tends to allow independent movement of the monitor bracket. If additional screws are affected, the rotary motion becomes sluggish until the axis of rotation is blocked with a visible inclination of the cantilever arm. In this state, it is no longer possible to use the display suspension system for its intended purpose.
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