Tyco Safety Products Canada Ltd — recall 53880

Reported risk: Tyco Safety Products Canada Ltd. has become aware of an issue affecting Version 1.0 of certain DSC PowerSeries Neo intrusion security system keypads and control panels used in residential and small business installations. The issue involves a potential system malfunction that can occur when a system component (motion detector, window/door sensor, smoke/carbon monoxide detector or other system component) sends a signal to a PowerSeries Neo module that becomes corrupted. Such a signal can become corrupted for a number of reasons, including power surges and other electrical interference. In such event, if there is a corrupted message generated, there is a small chance that the panel will lose communication with the connected devices and not show a local trouble. The resulting effect is that any alarm signals sent by any security devices or smoke or carbon monoxide detectors connected to the module would not be communicated to the system alarm panel, and therefore would not be subsequently communicated to an alarm monitoring company that was monitoring the security system. However, any smoke and carbon monoxide detectors connected to the system will remain functional locally, and will sound a local alarm if an alarm condition or event occurs. Neither Health Canada nor Tyco Safety Products Canada Ltd. has received any reports of consumer incidents or injuries related to the use of this product.