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Directed Remote Start Systems and interface modules — recall 52445

Health Canada Consumer Product Safety · Canada · 2014-09-23

Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked above. No AI-generated text appears on this page. How we use AI →
Agency
Health Canada Consumer Product Safety
Recall identifier
52445
Date of alert
2014-09-23
Country / jurisdiction
Canada
Risk type
recall
Product category
Tools and accessories
Product type
Consumer product safety
Notice status
Archived by the issuing authority — kept for reference
Reported risk: Directed LLC has determined that a defect which relates to motor vehicle safety exists in certain Push To Start (PTS) vehicles that have had a Directed Remote Start System installed between 2008 and 2014. These vehicles may have an installation related defect that may cause the vehicle's engine to shut down in certain situations, leading to potential injuries. Neither Health Canada nor Directed LLC has received any reports of consumer incidents or injuries related to the use of the products.
What you should do

Consumers who purchased a 2008 to 2014 Push To Start (PTS) vehicle and had a Directed Remote Start System installed should visit the Directed LLC website or call toll-free 1-800-876-0800 to verify if their system is part of the recall.If the system is part of the recall, consumers should immediately schedule an appointment with the retailer that installed the Directed Remote Start System. The retailer will perform a service update to the system at no charge. If the retailer does not remedy this condition within three days of the appointment, contact Directed customer service at 1-800-876-0800.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

Primary source: https://recalls-rappels.canada.ca/en/alert-recall/directed-llc-recalls-directed-

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

Related

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