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Recall 19057 — Navien condensing tankless water heaters and combination boilers

U.S. CPSC · United States · 2018-12-20

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Agency
U.S. CPSC
Recall identifier
19057
Date of alert
2018-12-20
Country / jurisdiction
United States
Risk type
recall
Brand
Kyung Dong Navien Co. Ltd, South Korea
Product category
consumer_product
Barcode (EAN/GTIN)
0884954974101
Reported risk: This recall involves only Navien condensing tankless water heaters and combination boilers with model numbers NPE-180A, NPE-180S and NCB-180E that have been or will be converted from using natural gas to propane gas. The recalled water heaters and combination boilers were manufactured between July 9, 2018 through October 14, 2018. The manufacturing date is identified within the serial number. The serial number is printed on a label which is affixed to the side of the unit and on the product packaging. The first two digits identify the year, the next single digit identifies the month, and the last two digits identify the day. For example, 18709 stands for July 9, 2018. X stands for October. Product Model UPC Code Serial Numbers with date of manufacture Navien Condensing Tankless Water Heater NPE-180A 884954974101 7410x18709xxxx 7410x188xxxxxx 7410x189xxxxxx 7410x18X14xxxx Navien Condensing Tankless Water Heater NPE-180S 884954974194 7419x18709xxxx 7419x188xxxxxx 7419x189xxxxxx 7419x18X14xxxx Navien Condensing Combination Boiler NCB-180E 884954966083 6608x18709xxxx 6608x188xxxxxx 6608x189xxxxxx 6608x18X14xxxx Hazards: A kit installed on the tankless water heaters and boilers to convert them from natural gas to propane can cause the unit to produce excessive amounts of carbon monoxide, posing a risk of carbon monoxide poisoning to consumers.
Primary source: https://www.cpsc.gov/Recalls/2019/Navien-Recalls-Tankless-Water-Heaters-and-Boil

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