Reported risk: This recall involves residential elevator models Custom Lift 450# and Custom Lift 500#, shipped and installed between 1979 and 2008. The recalled elevators are used in consumers' homes. The Custom Lift 450# elevators have serial numbers 10-1001 through 10-3131. The Custom Lift 500# elevators have serial numbers 10-3132 through 10-8111; 010-00-8112 through 010-10-8786; and 110-00-1000 through 110-03-1179. The serial number can be found on the front or bottom of the controller box or on the base of the powerhead. The powerhead can be located in the attic, closet, machine room, crawl space, garage, or the bottom of the hoistway. Hazards: The elevator cab can fall unexpectedly to the bottom of the elevator shaft and abruptly stop, posing an injury hazard to consumers in the elevator cab.
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