🏛Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked above. No AI-generated text appears on this page. How we use AI →
Reported risk: This recall involves the "Cricket EZ" cellular phone. The cell phones are small, black and silver bar-style. "Cricket" is printed on top of the phone above the display panel. Model number "CRKJ88BKIT" is located on a label inside the battery compartment behind the battery. Units that have a model number that ends with a "B" ("CRKJ88BKITB"), units that have a green dot on the inside label, and units that were sold after March 2008 are not included in this recall. Hazards: A software problem with the cell phones causes audio problems with 911 calls. When a call is connected to 911, the operator may not hear the caller or the caller may not hear the 911 operator.
Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.
ProductGuru indexes recall and safety-alert records from ~30 public agency registries. We are not lawyers, regulators or product-safety consultants. This page restates what the named agency published; consult the primary source above (or qualified counsel in your jurisdiction) before any commercial, medical or safety decision.